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DUSSON SHIPPING POLICY
USA
We ship all orders by USPS Priority Mail (3-5 business days).
Normally order processing time is within 3-5 business days.
Dusson offers FREE SHIPPING on orders $99+
For orders under $99 we charge flat shipping rate of $6.95.
CANADA
We ship all orders by USPS Priority Mail (5-7 business days).
Normally all orders are processed within 3-5 business days.
For All Canadian orders we charge flat shipping rate of $35.00
THE REST OF THE WORLD
We ship all orders by USPS Global Priority Mail (6-10 business days).
Usually all orders are processed within 3-5 business days.
For all international shipping we charge flat shipping rate of $39.00.
For international customers: we are not responsible, and do not cover for customs duties/fees that might be applied by your local Customs. Please check with your local Customs
before placing an order.
DUSSON RETURN POLICY
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This Return Policy and Procedure are applicable to the orders placed online at dusson.com website.
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For health and sanitary reasons, we do not accept returns on personal care products and supplements. Customers may return products due to allergy, or if item is defective/damaged. All claims of missing, incorrect or damaged during transportation products must be submitted via email or through Contact Customer Service Form within 72 hours from the receiving the order.
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The customer must cover the cost of return shipping for all returns that are not the result of errors by Dusson.
DUSSON RETURN PROCEDURE
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Obtain your RMA# within 14 days of receipt of your order via e-mail by submitting the short form below to our email at RMA Request
Please write "RMA REQUEST" in the body of the email.
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1. ORDER # ________________________________
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2. FIRST NAME _____________________________
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3. LAST NAME______________________________
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4. PRODUCT(S) BEING RETURNED____________
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5. CONDITION OF PRODUCTS(S): NEW/USED____________
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6. REASON FOR RETURN_______________________________
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7. COMMENTS_____________________________________
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All parts, pieces, gifts, samples and printed materials must be in their original packaging.
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Please include a copy of your invoice and RMA# with your return.
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Use a trackable and or insured shipping method as we can not be responsible for lost return shipments.
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Please, allow us up to 14 days from the time we receive product from you for refund processing.
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Credit will be issued in the original form of payment.
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